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[Skip to main content](https://brookespublishing.com/support/how-to-order/#content)

# How to Order

## How to Order

* * *

## [Shipping](https://brookespublishing.com/customer-service/ordering-information/shipping/)

* * *

## [Returns](https://brookespublishing.com/customer-service/returns/)

* * *

- **[Placing your order](https://brookespublishing.com/support/how-to-order/#1)**
- **[Payment options](https://brookespublishing.com/support/how-to-order/#2)**
- **[Taxes and Tax Exemptions](https://brookespublishing.com/support/how-to-order/#3)**
- **[Bulk Discounts](https://brookespublishing.com/support/how-to-order/#4)**
- **[International Ordering](https://brookespublishing.com/support/how-to-order/#5)**
- **[Sellers & Resellers](https://brookespublishing.com/support/how-to-order/#6)**

## Placing your order

### 1\. Online

Use our secure shopping cart to place your order anytime. We guarantee the security and privacy of your information. For more details, read our [privacy policy](https://brookespublishing.com/privacy-policy/) here.

### 2\. Phone

Call a customer service representative Monday through Friday, Eastern, from 9 a.m. to 5 p.m.

- **U.S. and Canada:** 1-800-638-3775 (toll-free)
- **Other International:** 1-410-337-9580

### 3\. Fax

Send a fax to the attention of Customer Service at **1-410-337-8539**.

* * *

## Payment options

### 1\. Credit Cards

- VISA
- MasterCard
- Discover
- American Express

### 2\. Purchase Orders (POs)

- For security reasons, we are unable to accept purchase order by phone or web. Please fax or mail your PO.
- You can attach the PO to a mailed or faxed order form; however an order form is not required.
- We reserve the right to add a 2% order processing fee when fulfilling any purchase order that requires additional processing. Additional processing includes but is not limited to: fulfilling purchase orders generated through a centralized state agency e-procurement system and other similar state agency ordering programs. The 2% fee is calculated based on the order subtotal after any applicable discounts and before taxes and shipping charges. Where applicable this fee will be reflected in your shipping and processing charges.
- First-time customers using POs may be subject to a credit review. You may be contacted prior to the processing of your order.

### 3\. Checks and Money Orders

- Brookes accepts payment by check or money order for mail orders only.
- Make checks and money orders payable to Brookes Publishing Co.
- Payment must always be in U.S. dollars, and all checks must be drawn on a U.S. bank.
- Please add appropriate shipping and handling charges. See our complete list of [shipping options and rates.](https://brookespublishing.com/customer-service/ordering-information/shipping/)

**USPS Mailing Address:**

PAUL H BROOKES PUBLISHING CO INC

PO Box 830703

Philadelphia, PA 19182-0703

**Overnight Courier Address:**

PNC BANK C/O PAUL H BROOKES PUBLISHING CO INC

Lockbox Number 830703

525 Fellowship Rd., Suite 330

Mt. Laurel, NJ 08054-3415

### 4\. Wire Transfer

For international customers only. Payment by wire transfer must include all transaction and exchange fees, including those charged by the customer’s own financial institution and any intermediary financial institution employed by the customer’s original bank to complete the transfer. The funds deposited into our account must pay the invoice in full.

* * *

## Taxes and Tax Exemptions

If you are located in the following states, your order (including shipping and handling where applicable) will be assessed sales tax in accordance with state and local rates as required: **California, Indiana, Maryland, Pennsylvania, Texas, Washington, or Wisconsin.**

If you are located in **California, Indiana, Maryland, Pennsylvania, Texas, Washington,** or **Wisconsin** and have a tax exemption number, please supply it when you place your order. (We include a field on our online order form for this purpose). You will also need to provide us with a copy of your exemption certificate, which we will retain for our records. We will be unable to process your order until we receive a copy of your tax exemption certification, so please **fax it to 1-410-337-8539** immediately after placing your order. Please be sure to reference your web order confirmation number.

### Canada

As required by Canada, all orders shipped to Canada will be charged the applicable Goods and Services Tax (GST) rate on the total order cost (including shipping and handling).

* * *

## Bulk Discounts

Brookes offers bulk discounts on our products. A small number of our titles may be discount restricted and will not be covered under this advertised discount schedule. If applicable, your bulk discount will be automatically applied at checkout. If a single order is broken into multiple shipments, each individual shipment will receive the bulk discount that is applicable, not a bulk discount based on the quantity of the entire order.

| Bulk Discounts |  |
| --- | --- |
| **Bulk Discounts** 6-10 copies | 5% off |
| **Bulk Discounts** 11-20 copies | 10%off |
| **Bulk Discounts** 21-50 copies | 15%off |
| **Bulk Discounts** 51-100 copies | 20%off |
| **Bulk Discounts** 101+ copies | 25%off |

* * *

## International Ordering

### Exclusive Distributors

### Africa, Asia, Europe, and the Middle East

(See the [full list](https://brookespublishing.com/customer-service/ordering-information/international-ordering/eurospan-countries/) of countries served through Mare Nostrum Group.)

**Mare Nostrum Group**

39 East Parade

Harrogate

North Yorkshire HG1 5LQ

United Kingdom

**CONSUMERS**

**Individual Orders & Enquiries**

[https://mngbookshop.co.uk/publisher/brookes-publishing-co/](https://mngbookshop.co.uk/publisher/brookes-publishing-co/)

**RESELLERS**

**Trade Orders & Enquiries**

[https://mngbookshop.co.uk/information-for-booksellers/](https://mngbookshop.co.uk/information-for-booksellers/)

_Discounts and special offers appearing on this website are not honored by distributors._

### Australia, New Zealand, Fiji, Papua New Guinea, Tonga, Solomon Islands, and Cook Islands

**[Woodslane Pty Ltd](https://www.woodslane.com.au/)**

10 Apollo Street

Warriewood NSW 2102

AUSTRALIA

Email: [info@woodslane.com.au](mailto:info@woodslane.com.au)

Phone: 61-2-8445-2300

Fax: 612 9997 5850

_Discounts and special offers appearing on this website are not honored by Woodslane._

### Other parts of the world not included above

International shipping information is available below. For additional assistance please contact our Customer Service Department:

**Brookes Publishing**

Customer Service Department

P.O. Box 10624

Baltimore, MD 21285-0624

U.S.A.

**Phone:** 1-410-337-9580, option 2, ext. 3

**Fax:** 1-410-337-8539

**Eastern Daylight Time (March to November)**

Monday–Friday, 9:00 a.m.–5:00 p.m.

(13:00–21:00 Greenwich Mean Time)

**Eastern Standard Time (November to March)**

Monday–Friday, 9:00 a.m.–5:00 p.m.

(14:00–22:00 Greenwich Mean Time)

[Customer Support Center](http://support.brookespublishing.com/)

## Sellers & Resellers

Thank you for your interest in being a resale partner with Brookes Publishing Co!

To establish a resale account with us, we require the following documentation with your order:

- A valid, signed purchase order issued by your purchasing department.
- A copy of your state issued resale license.

### Discount

\*Some titles may carry discount restrictions. Special offers including catalog and website sales, product bundles, libraries, and sets are available to consumers only and may not be purchased by resellers.

Please contact [customer service](http://support.brookespublishing.com/new) for discount\* information.

### Terms

Net 30 days.

### Shipping

Shipping and handling charges are added to invoice unless your purchase order requires consignee shipping. Shipments are to one address only; NO drop shipments will be made.

For security reasons, all resale orders must be submitted in writing only – we cannot accept verbal orders. Please fax or mail your purchase order to:

**Brookes Publishing Co.**

**PO Box 10624**

**Baltimore, MD 21285-0624**

**Fax:** 1-410-337-8539

**Please note:**

Your order must be a signed, official purchase order issued by your purchasing department on your company letterhead and include the following:

- a purchase order number
- billing and shipping address
- quantity with ISBN and book title

**What about web orders?**

Our website is intended for consumer purchases only. Please do not submit your resale order via our online website shopping cart.

Please visit our [Customer Support Center](http://support.brookespublishing.com/) for additional resources and information or to contact us.

- [_Facebook_](http://www.facebook.com/brookespublishingco)
- [_Twitter_](https://twitter.com/BrookesPubCo)
- [_Pinterest_](http://pinterest.com/brookespubco/)
- [_Blog_](http://blog.brookespublishing.com/)

**Brookes Publishing**
P.O. Box 10624

Baltimore, MD 21285-0624

Phone:
1-800-638-3775

Fax:
410-337-8539

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